Shipping policy
Shipping Policy
Processing & Dispatch All orders are processed and dispatched the next business day. You'll receive a tracking number by email once your order is on its way.
Shipping Rates & Delivery Times
| Destination | Rate | Estimated Delivery |
|---|---|---|
| Netherlands / Belgium | €3.50 | 2–3 business days |
| European Union | €4.95 | 7–9 business days |
| International | €11.95 | 12–14 business days |
EU Consumer Rights In accordance with the EU Consumer Rights Directive, EU buyers have the right to return their order within 14 days of receipt, no reason required. Please refer to our Return & Refund Policy for full details.
Delays & Lost Shipments While we do our best to meet the above timelines, delivery times are estimates and may be affected by customs clearance, carrier delays, or peak periods. If your order hasn't arrived within the estimated window, please contact us and we'll investigate with the carrier.
We only work with trusted shipment partners (DHL, PostNL).
Contact Questions about your shipment? Reach us at info@trustmehabibi.com.